If in doubt of the meaning or application of a rule or special instruction, an employee must request an explanation from whom?

• A. The Dispatcher.
• B. A fellow employee.
• C. The Supervisor on duty.
• D. The Proper Authority.

Answer: (D)

When you’re unsure about what a rule means or how a special instruction applies, you must ask the proper authority for an explanation. The proper authority is the person designated to interpret and explain NORAC rules in that situation—someone in charge who has the authority to provide authoritative, safe guidance. This ensures you receive an accurate interpretation rather than relying on a peer or guessing.

A fellow employee isn’t empowered to interpret official rules, and while a dispatcher may be the right person to consult in some operations, the instruction points to the proper authority as the designated source for clarification. In short, seek the official interpretation from the person in charge or designated to interpret rules.